Last updated: 3 July 2025
1. Who we are & how to contact us
Reggaeton Party (“we”, “us”, “our”) operates the website https://www.reggaetonparty.com.
For any privacy-related questions or requests, please contact us at: hola@reggaetonparty.com
2. What personal data we collect
- Directly from you: name, email address, phone number, ticket purchase details, and any other information you submit via forms or communication.
- Automatically: IP address, browser type, pages visited, and usage data collected via cookies and analytics tools.
3. How we use your data
- To operate and manage our website and events.
- To process bookings and ticket sales.
- To respond to enquiries and provide support.
- To send marketing communications and event updates (with your consent).
- To improve website functionality and customer experience.
- To prevent fraud and ensure site security.
4. Sharing your data with third parties
We may share your data with trusted third-party service providers (such as ticketing platforms, payment processors, hosting providers, and analytics services) as necessary to operate our business. We do not sell your personal data. We may also disclose your information if legally required to do so.
5. Cookies and tracking
We use cookies to analyse traffic, enhance site performance, and personalise content. You can accept or decline non-essential cookies when visiting our site. You may also manage cookie preferences through your browser settings.
6. Data storage & transfers
Your data is securely stored in the UK or EEA. If data is transferred outside these regions, we ensure it is protected using appropriate safeguards such as Standard Contractual Clauses.
7. Data retention period
We retain your data only as long as necessary for the purposes it was collected. Booking and customer service records are typically kept for up to 3 years. Analytics data is generally retained for up to 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Access your personal data
- Correct inaccurate or outdated data
- Request deletion of your personal data
- Restrict or object to certain types of processing
- Request a copy of your data in a portable format
- Withdraw consent at any time
To exercise these rights, contact hola@reggaetonparty.com.
9. Children
Our services and events are not intended for individuals under 18. We do not knowingly collect data from children. If you believe we have received data from a child, please contact us to have it removed.
10. Updates to this policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or service offerings. The latest version will always be posted on this page with the revised “Last updated” date.
11. Complaints
If you are unhappy with how we handle your data, you can contact us directly or lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.